Shipping Can Be Tricky
Here's what you need to know
- In stock items are currently shipping in 2-3 business days.
- Expedited service guarantees have been suspended by carriers until further notice. We are not responsible for shipping carrier policies/guarantees. As a result, we do not issue refunds for expedited shipping costs if the carrier cannot deliver within the stated time frame.
- Expedited shipping methods do not include weekend deliveries.
FREE SHIPPING for orders over $200 sent to a street address (PO Boxes are ineligible) in the continental US
PLEASE NOTE that you are responsible for paying all import taxes, duties, and fees. These are not included in the cost of shipping and must be paid to your local Customs office at the time of import.
PLEASE NOTE that you are responsible for determining that our products can be lawfully and legally imported into your country, in accordance with your country’s standards, specifications, and/or labeling requirements.
Transit times for all shipping methods cover the period from when your item leaves our warehouse to when it arrives at your Customs office. Neither we nor the shipping carrier has any control over how long it takes to get through Customs. (Though we’re happy to provide documents and other info to help you get your package ASAP!)
WANT TO REDUCE SHIPPING TIME + IMPORT FEES?
WHERE WE SHIP
Everywhere! Except for the following countries, due to restrictions that are outside of our control:
Kuwait, Azerbaijan, Brunei, Cambodia, Iraq, Jordan, Laos, Lebanon, Mongolia, Myanmar (Burma), Syria, Tajikistan, Turkmenistan, Uzbekistan, Yemen, Chad, Liberia, Libya, Madagascar, Mauritius, Niger, Nigeria (Niger), Seychelles, South Sudan, Cuba, Honduras, Panama, Turks & Caicos Islands, Papua New Guinea, Solomon Islands, Timor-Leste, Vanuatu.
Some of our products are heavier than you might think, which means shipping costs could be higher than you expect. (We make high quality products that are built to last!) You’ll see your estimated shipping cost at checkout.
What if I receive a damaged item?
Oh no! We’ll make it right. Please email us at firstname.lastname@example.org as soon as you can.
Do you provide a military or first responder discount?
Yes! We proudly provide a military discount for veterans, active duty military, and first responders through GovX.Please click here for more info.
Do you ship to PO Boxes?
Yes we can, but only street addresses are eligible for free shipping.
Do you ship to APO/FPO?
We do, but like PO Boxes, these addresses are not eligible for free shipping. However, we do offer a military discount!
2020 HOLIDAY SHIPPING DEADLINES
We highly recommend placing orders as early as possible to accommodate COVID-19 related shipping delays. At this time we are unable to provide deadlines for international orders; please order ASAP!
- USPS Priority Mail: December 17
- UPS Ground: December 14
- UPS 3 Day Select: December 18
- UPS 2nd Day Air Services: December 21
- UPS Next Day Air Services: December 22