Free shipping on orders over $200.00 within the contiguous United States. Transit times for all shipping carriers and shipping methods are taking longer than normal for delivery. Expedited shipping methods are not guaranteed.

FAQs

Shipping

Yes, as soon as your order ships you will receive an email that contains the tracking information. If you don't receive an email, please check your spam folder. If you think you may have entered your email address incorrectly when you placed your order, please email us at orders@wickededgeusa.com and provide your order number. If you don't have your order number, please provide your first and last name.

Unfortunately, due to the high volume of shipments and delays related to the global pandemic, shipping carriers are not guaranteeing delivery for expedited shipments. If you package is delayed, we are unable to seek a refund from the shipping carrier. Choose expedited shipping methods at your own risk.

We are not open on Saturday or Sunday so if you place your order on a Friday it will ship the following week.

Yes we can, but only street addresses are eligible for free shipping.

We do, but like PO Boxes, these addresses are not eligible for free shipping. However, we do offer a military discount!

We offer select shipping services from USPS or UPS. Methods available to your shipping location will be provided in the shopping cart at checkout.

Please check out our shipping info page here for more details.

Orders

To make a change to your order, please send an email to orders@wickededgeusa.comand provide your order number and the items you would like to add or remove. Order change requests must be made within 8 hours of the order being placed. We work hard to ship as quickly as possible and it's likely your order may have shipped before your request gets to us. If you contact us after your order has already shipped, you will need to return any unwanted items for a refund or purchase any additional items by placing a new order.

If you need to change the shipping address on an order that you've placed through our website, please send an email to orders@wickededgeusa.com and include your order number and the new address details. If your order has already shipped we will not be able change or redirect your order to your new address.

Discounts

No, discounts can not be stacked. Any product that is already on sale does not qualify for any other discount.

Yes! We proudly provide a military discount for veterans, active duty military and first responders through GovX. Please click here for more info.

Not at this time.

Not at this time.

Policies

We offer a 60 day return policy on any item that is purchased direct from Wicked Edge. Any product, in new or used condition, can be returned within 60 days for a full product refund. Shipping charges paid at the time of the order are not refundable. You will be responsible for shipping the product back to Wicked Edge and ensuring that the product is safely packaged and shipped back to us. We do not provide a pre-paid return label service. For more information about returns, please visit our Returns Policypage.

Every Wicked Edge product is covered under a limited lifetime warranty. For more information about warranties, please visit our Warranty Policy page.

No. The Black Friday Sale is our only promotion of the year and the only time when the special pricing is available.

Other

If you would like to make changes to your account, please send an email to support@wickededgeusa.comand include your full name and the email address associated with your account.

Oh no! We’ll make it right. Please email us at orders@wickededgeusa.com as soon as you can.

Wicked Edge is located in Santa Fe, NM and all orders are shipped from this location.

We are currently unable to offer demo versions of any of our sharpeners. We highly recommend checking out our forum or Facebook group to gain some insight to how our sharpener work and if they are right for your needs. Of course you can always contact us directly to get any questions answered by emailing us at support@wickededgeusa.com.


Wicked Edge does not have any retail stores or sales outlets and our location in Santa Fe, NM is not set up to accept visitors.

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