How to Initiate a Warranty Claim with Wicked Edge
If you're having issues with your Wicked Edge sharpener or accessories, we're here to help. This guide walks you through how to start a warranty claim, what information to include, and what is (and isn’t) covered under our warranty policy.
Submitting a Warranty Claim
To begin a warranty claim, please contact our support team at support@wickededgeusa.com. Including the following details in your initial message will help us resolve your issue faster:
- Your full name
- Your complete shipping address
- Where you purchased the product (e.g., Wicked Edge website, Amazon, eBay, authorized dealer)
- Photos or videos showing the issue
- A short description of the problem
Once we receive your request, we’ll assess the issue and let you know the next steps for repair or replacement.
What’s Covered Under Warranty
We stand behind our products and will repair or replace components that have defects in materials or workmanship. Our warranty covers:
- All Wicked Edge sharpeners and accessories
- Products purchased from any source—including eBay, Amazon, and certified dealers
What’s Not Covered
Some conditions fall outside of our warranty coverage, including:
- Normal wear on stones, strops, and mechanical components
- Damage caused by misuse or abuse
- Modifications to the product
- Damage from use outside the product’s intended purpose
More Information
To read our full warranty policy, visit our website: https://wickededgeusa.com/pages/warranty-policy.
Learn more about our Wicked Edge precision sharpeners here.
